Why does my wine need a signature upon delivery?
Since we ship alcohol, federal law requires a signature by someone over 21 for every delivery (it doesn’t have to be the recipient).
We want to make it as easy as possible to receive your natural wine. We’ll ship to any address besides a PO Box. Here are a few examples: a work address, a friend or family’s address, a hardware store, or a local UPS location.
Our shipping service tries three times to get a signature with your box delivery. If they miss you, they’ll hold the box at the nearest customer center for 5 business days, where you can pick it up. If you miss your wines for any reason, we refund you immediately or reship the box to you at a more convenient time.