Is there a signature policy?

Since we are shipping alcohol, federal law requires a signature upon delivery.

We send an email with the tracking information for your wine as soon as it leaves our warehouse. This will tell you the delivery date so you can plan accordingly.

Not home during the day? We can ship to your work address or local UPS store (FedEx if you live in NY, MD, VT, or NH). This makes it so the wines will be signed for and you can pick them up at your leisure.

We can control the date and location but NOT the time at which they deliver. The time is based on the local schedule of your UPS driver.

If your home is a better option for you, I recommend signing up for a UPS My Choice account here. It's a complimentary service that allows you to coordinate directly with UPS. If you live in a state where we ship via FedEx, I recommend signing up for FedEx Delivery manager here.


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